Interminable, but mandatory call4 min read 25 Nov 2011, 12:08 AM IST
Interminable, but mandatory call
Last fortnight, I got a call en route to work. It was a girl who informed me that she was calling on behalf of a leading American bank. She said the bank had decided to phase out its Visa cash back card and replace it with another more powerful offering with another metallic name—titanium, tungsten or aluminium—I am not sure which. Such calls flash a “document alert" neon sign in my head, because I irrationally fear that such decisions of banks will invariably mean some re-submission of address proof, identity proof and such like.
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