What happens when you dial 100?
Inside the Delhi Police's emergency call centre where the phones never stop ringing, and which provides a window to the violence and anger in the city with India's highest crime rates
New Delhi: At 4.45pm on a Thursday, constable Anu’s practised calm slips seconds after she picks up the phone and says, “Namashkar ji, PCR channel Number 1-2-0."
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