Home / Specials / Science /  How the baggage handling system works

Since starting commercial operations in 2010, the international terminal at Delhi airport has handled more than 89 million bags with only a 0.3% chance of a bag being lost in the system. What is the science behind these efficiency levels? Mint takes a look at how the baggage handling system (BHS), or the so-called mangle of steel at the Indira Gandhi International Airport Terminal 3 works.

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