Project Vyaas aims to help employees of all MFSS entities to do their job efficiently using tech products
Mumbai:Shuhant Kumar, a Jamshedpur-based customer service officer at Mahindra and Mahindra Financial Services Ltd, would often get requests from customers for an account statement. His job profile also required him to pay a visit to customers for loan recoveries. Mayank Mishra, zonal information technology (IT) head in Lucknow at the firm, found a similar dilemma facing the company’s employees in the 92 branches he was responsible for. Technology could have made transactions a lot simpler and efficient for Kumar and his customers. This was even as the firm deployed technology applications like SAP SE’s business management software and also equipped them with a digital hand-held device which performed all the functions of a computer.
Recommended For You
Select your Category
Internet Not Available
Wait for it…
Log in to our website to save your bookmarks. It'll just take a moment.