An insider's account of the changing face of banking14 min read 03 Mar 2018, 11:18 PM IST
From the late 1970s to the present day, a career banker describes the shifts in India's banking industry
I started my career at a nationalized bank almost at the end of the year 1977. Even in those days, this was one of the larger banks, and I remember getting overawed by its high-ceilinged entrance hall, huge staircases and the large number of people working at its headquarters in New Delhi. Amid the vastness of its space, the impersonal maze of cabins and the suffocating corridors, one was left to find one's own way out.
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