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Business News > Mint Authors > Lisa Bannon

Lisa Bannon

ARTICLES BY LISA BANNON

Artificial Empathy Is Coming. Are We Ready for Emotions From AI?

Artificial Empathy Is Coming. Are We Ready for Emotions From AI?

7 min read . 08 Oct 2023

The Indian BPO industry is currently estimated to be worth well over $15 billion, according to industry lobby Nasscom. Photo: Hindustan Times

AI in the workplace is already here. The first battleground? Call centers

17 min read . 20 Feb 2023