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Business News > Mint Authors > Supriya Sankaran & Rahul Matthan

Supriya Sankaran & Rahul Matthan

ARTICLES BY SUPRIYA SANKARAN & RAHUL MATTHAN

Taking ‘dispute type’ as a unit of change has worked well for transforming the justice system in the past.

Treat dispute types as the 'unit of change' to reform our justice system

4 min read . 25 Jun 2024

When the unit of change was a ‘court,’ going paperless significantly improved the user experience but resulted in vast duplication of efforts.

The unit of change we aim for can make or break reforms

4 min read . 28 May 2024