MedRabbits, a Pune-based start-up provides services such as online doctor video consultation, mental health counselling, home nurse, elderly care services, dieticians, lab tests, medical equipment and physiotherapy at home.
Mr. Pandit, who is in his 80s, suffered a stroke about two weeks ago, right in the middle of the lockdown. He was hospitalised, stabilised and then sent home to recuperate. He needs regular physiotherapy and rehabilitation. His elderly wife is helpless — she can’t drive and there are no cabs, rickshaws or help available at home. Their only daughter lives abroad. The challenges they are facing can only be imagined! If only they had a way to get through these testing times without being dependent on the generosity of neighbours, and with their dignity and independence intact, it would be a godsend!
The current COVID-19 pandemic and the subsequent lockdown has created an unprecedented situation. Whether a child falls ill, an elderly patient’s walker needs to be replaced or a diabetic needs an urgent blood test - who’s going to risk going to a hospital, a lab or to the doctor residing on the other side of town?
Irrespective of age, we all need home healthcare services because that translates into help at the right time, in the right place and most importantly, within the comfort of one’s home!
This is where Home Healthcare Provider, MedRabbits comes into picture. First conceived in early 2017, their journey began when Amol R. Deshmukh, the founder's father was hospitalised, and after being discharged from hospital, needed healthcare at home.
While the process of care and rehabilitation for his father began, and despite help from friends and family, it quickly dawned on him that he needed professional help. That was when he realised how difficult it was to find and hire trained, qualified, reliable and trusted home healthcare service providers. It was after experiencing several challenges as a customer that the idea (and the motto) of MedRabbits was born. The motive behind this endeavour was a very genuine and basic attempt to fulfil the need for professional healthcare.
Today, this Pune-based start-up has become one of the most sought-after names in the home healthcare space and their services have expanded beyond post-hospitalisation and elderly care. Services are conveniently booked through a hassle-free mobile app or website or by calling directly on their phone number or by sending a WhatsApp message. You can get professional and trained personnel, video-consultation by renowned specialists and doctors, and other effective home healthcare services, all right at your fingertips.
During the lockdown, MedRabbits are offering additional services to make work-from-home and social distancing more manageable. They are urging us to evolve towards a more prepared, progressive and healthier lifestyle. Good healthcare is your prerogative and especially now, you must give your health the attention it deserves. What could be better than a video consultation from a doctor with an in-built prescription and medicine delivery facility or ensuring reliable home care nursing for recovery or palliative care or consultation with a mental health counsellor or an assurance of seamless delivery of medical equipments?
Under the energetic leadership of Amol R. Deshmukh, the founder of MedRabbits, the start-up has certainly revolutionised the way home healthcare is being accessed in India. “We aim to bring you fast, convenient and cost-effective home healthcare solutions at your doorstep across India," he says.
All healthcare professionals engaged by MedRabbits are trained in-house with the help of a bespoke training programme that is specifically designed to address home healthcare issues. They also undergo stringent background, health and reference checks.
The start-up provides services such as online doctor video consultation, mental health counselling, home nurse, elderly care services, dieticians, lab tests, medical equipment and physiotherapy at home. “We provide online booking and payment facility through our mobile app to ensure that the procedure is totally seamless. We have also partnered with hospitals and clinics to offer healthcare personnel, who can be booked on a daily, weekly or monthly basis," adds Amol. Also, the hospital does not have the headache of fixed overheads or other regulatory compliances and you can pause or cancel their services any time.
Just as it is with high-value diamonds, home healthcare works on four Cs — Convenience, Cost-effectiveness, Continued personalised care, and Comfort and familiarity. With the growing demand for doorstep delivery for everything essential and non-essential, and in this world of nuclear families with little to no support system, home healthcare services from MedRabbits with its four Cs is exactly what the doctor ordered!