Home/ Brand Stories / Rectangled.io helps local businesses manage customer feedback better

If you were to ask a company, what is its most valuable asset that facilitated growth in future, chances are the answer would be “genuine consumer feedback." But at the same time, this is exactly what used to be considered the Holy Grail of the business world. Well, not anymore because startups like Rectangled.io are hell-bent to change the status quo. Rectangled.io has made getting feedback from the most loyal to not-so-loyal customers a cakewalk for businesses through an affordable SAAS platform, focused on local businesses specifically. The AI-driven seamless customer review management system of Rectangled.io has successfully served more than 130 brands across 5 countries.

Founded by two smart, young professionals, Dheeraj Ch and Siddhartha Dey, in 2019 in Hyderabad, the startup is right now headquartered in Wilmington, Delaware. Rectangled.io overcomes the usual processes of recording customer feedback, which could be time-consuming, cumbersome, or even downright boring. As a result of these painful processes, businesses often found it frustrating to increase their reach. It is this gap that Rectangled.io and its founders choose to fulfil. The startup is a result of their efforts to recognize the relevance of professional review management for every local business.

Rectangled.io basically provides an all-in-one platform to cater to all of your business needs, which includes integrating customer reviews and centralising the data onto one platform that is easy to navigate. The SAAS platform helps company executives manage the relevant data, including handling negative reviews too.

Siddhartha, one of the founders, explains what Rectangled.io is all about, as he shares, “We are an expert in capturing or measuring customers’ experience, intent, and interest in your location-based business with our fresh take on Customer Journey Mapping." A testimony to the start-up’s spirit is the fact that it has advanced to the next stage and received pre-seed funding from GoAhead Venture in the United States in February 2022. With this investment, they are determined to increase their geographical reach and provide an all-in-one offering for their clients.

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Highlighting the USP of Rectangled.io’s state-of-the-art customer review management system, Dheeraj Ch, the co-founder, says, “With our tech-savvy, AI-driven platform, it is now possible to capture customer reviews in just 3 clicks. Our SAAS platform helps businesses upgrade their customer experiences to a whole new level. In short, Rectangled.io helps companies keep their customers happy and build great business experiences every single time."

You too can now get your customer reviews within 3 Clicks and upgrade your customer experience to a whole another level. Receive positive feedback from your most loyal customers or a one-time visitor with rectangled.io's attractive and aesthetic forms. Have a business that keeps your customers happy and builds great customer experiences every time?

Book a demo now at rectangled.io!


Disclaimer: This is a company release. No HT journalist is involved in creation of this content.

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Updated: 11 Apr 2022, 12:10 PM IST
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