Home / Brand Stories / Unicommerce is the toll gate to a smooth e-commerce highway

The evolution of India’s retail industry and e-commerce gaining prominence over the last two years has made the processes increasingly complex for retail companies. In today’s interconnected world, brands need a centralized platform that simplifies the processes and connects online and offline sale channels to work in sync with each other. Brands understand that they need a platform that offers an integrated, end-to-end solution and offers the convenience of being plug & play with the latest tools & technology.

A retail brand needs an order management solution to allocate order to the warehouse closest to the consumer,  an inventory management solution that allows them to keep track of inventory at various warehouses and stores and a warehouse management solution to manage complex warehouse operations specific to the e-commerce business. 

Over the last few years, integrated SaaS platform Unicommerce has emerged as a perfect one-stop solution to manage e-commerce operations on a single platform. Now instead of finding multiple partners to solve these inter-linked tasks and complex problems for a smooth post purchase experience, a company can deploy the Unicommerce platform to manage all these activities on a single unified platform.

Unicommerce acts as a toll gate, allowing brands access to the latest technology to streamline their supply chain and manage the entire post purchase experience. The pay-per-use model of SaaS makes it like a toll gate, allowing brands access to contemporary solutions without making large, upfront investments in technology. Hence, Unicommerce’s SaaS model allows brands to manage both the technology costs and the constant technology upgrades that a fast evolving sector like e-commerce demands. 

Unicommerce makes this possible with its huge integration network of over 160 integrations across marketplaces, logistics providers, and ERP systems. Unicommerce integration network includes Amazon, Flipkart, Myntra, Lazada, Noon, Shopify, Magento, Woo Commerce, Delhivery, FedEx, Blue Dart, DTDC, Ginesys, Logic, and Tally, among many others. 

Unicommerce has been at the forefront of enabling brands with supply chain technology to ensure a seamless shopping experience for consumers. Its strong presence in India’s e-commerce and retail ecosystem is a testimony of the great products and impact it brings to businesses. The company processes over 450 mn orders amounting to USD 5bn+ annual GMV and has a strong nationwide presence with 7000+ warehouses and 2000+ stores using the Unicommerce platform to serve customers in India and internationally. 

Unicommerce’s sector-agnostic platform, robust integration network, and dominance in the e-commerce supply chain SaaS industry acted as a catalyst for the company to achieve 100% growth in terms of new client acquisitions in the previous financial year. Over the last year, several leading retail companies, D2C brands, roll-up firms, and house of brands have deployed the Unicommerce platform to scale up their operation and build a strong supply. The company has worked with 15000+ companies in India and helped them scale up their business with its integrated SaaS platform.

Speaking on Uniommerce’s growth, Kapil Makhija, CEO of Unicommerce said “Companies prefer to work with SaaS platforms instead of building on-premise tech-stacks as it allows them to have better technology and bring agility to the business along with operational efficiency and improved bottom-line. We get a lot of inbound queries where businesses approach us for solutions to automate their supply chain. The changing mindset of retail brands has helped Unicommerce grow exponentially over the last two years.  Unicommerce has grown to become the toll gate for smooth e-commerce post purchase journey for brands". 

Unicommerce’s robust products not only allow sellers to scale up their business but also helps in managing the operations efficiently thus ensuring stronger unit economics. The company has a proven track record of clients reporting 8-10X growth in just 4-5 quarters of implementation of the Unicommerce platform. 

A company which manages operations manually often faces a challenge in expanding their presence beyond 2-3 marketplaces, however, post deploying the Unicommerce platform, companies are easily able to expand their operations to 7-8 marketplaces and manage all their orders on the Unicommerce platform. Unicommerce order management platform is one of the most sought-after solutions amongst emerging digital-first companies of India.

The large scale of Unicommerce operations and its robust product portfolio of integrated order management, inventory management, and warehouse management, also makes it an obvious choice for companies building omnichannel operations. The Unicommerce omnichannel platform enables brands to integrate their store inventory with Unicommerce and automatically allocate an order to the warehouse or store depending on proximity, delivery time, and product availability. 

Leading D2C brand, Mamaearth deployed the Unicommerce platform to automate its order management and warehouse operations. This technology platform enabled them to seamlessly connect their multiple warehouses across the country and sell over six digital platforms through a centralized Unicommerce dashboard. The platform enabled them to manage 3M+ dispatches/month in the short span of 8 months while handling a live inventory count of 8.7M+ along with a 99.99% fulfillment rate. It also helped them to reduce returns by 300%. 

Unicommerce works with some of the leading brands of India such as Marico, Jack & Jones, W, Aurelia, Emami, boAt, Mensa Brands, Evenflow, GOAT labs, Pharmeasy, Chumbak, mCaffeine, Lenskart, and many more. 

Disclaimer: This article has been produced on behalf of the brand by the HT Brand Studio team

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