Automation Anywhere raises $290 million funding led by Salesforce Ventures1 min read . Updated: 22 Nov 2019, 03:17 PM IST
The funding was led by Salesforce Ventures with additional funding from existing investors, including Softbank Investment Advisers and Goldman Sachs
Automation Anywhere, a provider of Robotic Process Automation (RPA), on Friday said it has received $290 million in Series B funding, driving the company's valuation to $6.8 billion.
The new funds will help Automation Anywhere accelerate its vision to empower customers to automate end-to-end business processes – bridging the gap between the front and back office with an artificial intelligence (AI) powered intelligent automation platform. In addition, the funding will advance the company’s focus on improving human-to-bot collaboration through attended automation, resulting in enhanced customer experiences and increased employee productivity.
Driven by digital transformation, RPA has become the fastest growing enterprise software category. Research firm Gartner expects the RPA software market to touch $2.5 billion by 2022. In RPA, software robots mimic and integrate human actions within digital systems to optimize business processes.
According to CEO and co-founder Mihir Shukla, “The new funding reinforces the promise of the RPA category and empowers our customers to achieve greater business agility and increased efficiencies by automating end-to-end business processes – bridging the gap between the front and back office,"
The company has also launched its market-leading intelligent automation platform for Salesforce’s global users through pre-built software bots which will, for example, empower a customer service agent to get help from an attended RPA bot during a live customer call, improving both the agent’s productivity and the customer experience.
“Automation Anywhere makes it easier for Salesforce customers to automate repetitive, manual tasks and focus on what matters most—the customer," said Bill Patterson, executive vice president and general manager, Salesforce Service Cloud. “We’re excited to extend our partnership with Automation Anywhere to help more customers automate their end-to-end business processes and accelerate their digital transformation journeys."
Last year, Automation Anywhere raised $550 million in a Series A round from SoftBank Investment Advisers, General Atlantic, Goldman Sachs, NEA, World Innovation Lab, and Workday Ventures.