HDFC Bank to upgrade its credit card business
The key agenda is to make the processes more efficient and cost-effective
Since RBI banned HDFC Bank from issuing new credit cards four months ago, the bank has seen its cards portfolio decline
HDFC Bank Ltd, India’s biggest private sector lender, is looking to replace its legacy credit card system with a modern technology platform to make the processes more efficient and cost-effective, according to a person aware of the matter. The decision to upgrade the system of credit cards is also expected to give customers a better experience and more security, the person said on condition of anonymity.