HSBC gives permanent work-from-home status to call-center staff
- Around 70% of the bank's 1,800 call centre staff based across England, Wales and Scotland had volunteered to never return to the office
- Scores of companies have quickly cemented hybrid working and cut office space, but HSBC's move to base some staff permanently at home goes further than most rivals opting for a mixed approach
London: HSBC is moving more than 1,200 staff in Britain to permanent working from home contracts, in one of the strongest indications yet of how banks are locking in changes to employees' work patterns as a result of the pandemic to cut costs.
Select your Category
Login to enjoy exclusive benefits!
- Unlocked premium articles
- Personalized news
- Market Watchlist
- Insightful Newsletters & more