Kite Down! Zerodha issues statement, says use Kite WhatsApp backup to manage trades — Here's what the company says

Online brokerage firm Zerodha, on Friday, 5 December 2025, issued an official statement mentioning that Cloudflare's cross-platform downtime was the reason behind the sudden outage in the company's Kite trading platform.

Zerodha also recommended that customers use the Kite WhatsApp as a backup to manage their trades in the event of a sudden outage in the systems or the website.

“Due to a cross-platform downtime on Cloudflare, Kite is currently unavailable. Please use the Kite WhatsApp backup to manage your trades while we investigate,” the company said in a post on X.

Not just Zerodha, the Cloudflare service issue affected all major online Indian brokerage firms like Groww and Angel One, among others.

Non-trading companies such as the AI chatbot Claude, Perplexity, MakeMyTrip, and several other apps, which are reliant on Cloudflare’s architecture, were also affected due to the sudden outage in services. Friday's outage marks the second major Cloudflare-related disruption in recent months.

Are Kite services restored?

Zerodha, in a separate post on X, also said that now the Cloudflare global outage has been resolved, and the Kite services have been restored to normal, where the traders can trade as per their needs.

The company also apologised for the inconvenience which was caused to its users for the sudden service disruption on Friday, 5 December 2025.

“Update: Cloudflare global outage resolved. Kite services have been restored. You can now trade normally. We regret the inconvenience caused,” said Zerodha in a separate post on X.

Cloudflare's response to the outage

On Friday, 5 December 2025, Cloudflare confirmed that parts of its network were experiencing interruptions as the firm carried out planned maintenance work in its systems.

According to the Cloudflare System Status page data, the maintenance activity began at 09:00 UTC on 5 December. The notice also mentioned that the scheduled maintenance was in progress and that updates would follow as required.

“A fix has been implemented, and we are monitoring the results,” the company said.

Cloudflare also highlighted that the company is investigating a rise in errors affecting customers running Workers scripts. The company is also analysing the issue and working on a fix. It will provide further updates on the matter soon.

Industry outage tracker Downdetector data showed that the Cloudflare outage witnessed more than 2,100 reports on Friday afternoon, starting from 1:50 p.m. onwards. Most of the people were reporting issues with sudden outages on their websites, facing issues with server connections and also certain hosting issues.