Vistara Airlines has issued a waiver on date change. (Reuters)
Vistara Airlines has issued a waiver on date change. (Reuters)

Mumbai rains: Vistara issues waiver on cancellation fee, date change requests

  • Flight operations at Mumbai's Chhatrapati Shivaji Maharaj International Airport were affected for the second day today
  • Vistara Airlines has issued a waiver on date change and fee on ticket cancellation

In wake of the heavy rainfall in Mumbai, flight operations at Mumbai's Chhatrapati Shivaji Maharaj International Airport were affected for the second day today. As per a live flight-tracking website, 14 incoming and 16 outbound flights were cancelled on Thursday. In addition, 118 flights were delayed, including 86 departure, news agency PTI reported.

Vistara Airlines has issued a waiver on date change and fee on ticket cancellation today.

"Due to heavy rains and flooding in Mumbai yesterday and forecast for more rain today, we are extending waiver of date change and cancellation fee for flights to/from Mumbai for those booked to travel today, 5th September."

It also said that it will accommodate customers on any available flight today or tomorrow with no additional fare.

"We will further accomodate any customers who miss their flight today, on a standby seat available basis on any available flight on the same route today or tomorrow with no additional fee or fare."

"For those booked today who want confirmed alternate flights, free flight and date changed will be allowed for travel on the same route upto September 12th. Only fare difference, if any, will be payable. Route or destination changes are nor permitted under this waiver," Vistara noted.

In a brief statement, Mumbai International Airport Airport Ltd (MIAL) said that "operations are normal". "IndiGo has reported cancellations. Please contact the airlines for further information," it added.

The Mumbai airport handles around 1,000 flight arrivals and departures per day.


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