Paytm customers will continue using all the services available on the platform without any fee
Paytm said it has no plans to levy any convenience or transaction fee for customers using its e-wallet
NEW DELHI :
Digital payments company Paytm today clarified that it has no plans to levy any convenience or transaction fee for customers using its e-wallet. Refuting reports that it is going to charge users extra amount for digital transactions on its platform, Paytm said, "We would like to clarify that Paytm app/payment gateway owned by One97 Communications Limited does not charge or levy any convenience/transaction fee from our customers on using any payment method which includes cards, UPI, net-banking and wallet".
The Noida-headquartered company said Paytm customers will continue using all the services available on the platform without any fee.
A newspaper had reported that Paytm will charge 1% on payments via credit cards, 0.9% for debit cards and up to ₹12-15 through net banking and UPI-based methods from July 1.
According to the digital payments company, there have been few merchants like educational institutes or utility service providers who do not absorb credit card charges and expect customers to pay the same.
"In such cases, we recommend our users to pay through their debit cards and UPI to avoid these charges. We would like to reiterate that these charges aren't levied by Paytm in any scenario," said the company, adding that it does not have any plans to levy any such fee in the future.