CDSL launches multi-lingual initiatives for users. Now choose your language for updates

CDSL has upgraded the Consolidated Account Statement (CAS) to support 23 Indian languages as part of its 'Apka CAS – Apki Zubaani' initiative

Livemint
Updated19 Jan 2024, 03:37 PM IST
The CDSL Buddy Sahayta 24x7, a multi-lingual chatbot has been introduced on the CDSL website to assist users
The CDSL Buddy Sahayta 24x7, a multi-lingual chatbot has been introduced on the CDSL website to assist users(Mint Print)

You can now get your stock updates in the language of your choice as the Central Depository Services (India) Limited (CDSL) has launched two multi-lingual initiatives in a move towards inclusivity and accessibility for users, the company said in a statement.

The launch comes as the company marks its silver jubilee year (25 years of operation) and was unveiled by markets regulator Securities and Exchange Board of India (SEBI) Chairperson Madhabi Puri Buch on January 17.

Empowering Inclusion, Accessibility

In the 'Apka CAS – Apki Zubaani' initiative, the Central Depository Services (India) Limited (CDSL) has upgraded the Consolidated Account Statement (CAS) to support 23 Indian languages. Investors can now receive statements in their preferred language. CAS offers users a consolidated view of their demat account securities.

Further, the 'CDSL Buddy Sahayta 24*7', a multi-lingual chatbot has been introduced on the CDSL website. It supports four languages and aims to simplify investors' journeys with round-the-clock assistance.

Cybersecurity and Financial Literacy

The CDSL also showcased its commitment to market awareness in cybersecurity and financial literacy with two key initiatives. The first is its thought leadership report on 'Reimagine Digital Trust in Capital Markets' and the second is the successful completion of Neev, a 25-city pan-India financial literacy campaign.

In the first, CDSL, in collaboration with KPMG, unveiled a report summarising key insights from the Cyber Security Symposium. The report focuses on digital trust, global financial interconnectedness, and resilience against emerging cyber threats.

Nehal Vora, MD & CEO of CDSL said the new launches are pivotal milestones, "guided by our core values".

CDSL is India’s leading and only listed depository. It received its certificate of commencement of business from SEBI in February 1999 and it facilitates holding and transacting securities in the electronic form and facilitates settlement of trades on stock exchanges. The company maintains and services of 10 crore+ Demat accounts of Investors or Beneficial Owners (BOs) across India.

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First Published:19 Jan 2024, 03:37 PM IST
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