The world's largest coffee chain delayed a planned update - based on strong quarterly earnings results - to its 2020 financial forecast because of the outbreak, which has caused over 100 deaths and over 4,000 confirmed cases in China.
Shares of the company, which operates 4,292 stores in China, fell 1% in extended trading.
The company, which beat sales estimates during its first quarter, "intended to raise certain aspects of our full-year financial outlook for fiscal 2020," Chief Executive Officer Kevin Johnson said during the earnings call.
But because of the coronavirus outbreak, it decided not to revise guidance on Tuesday.
The company expects the financial impact to be material but temporary, and it will depend on the number of stores it has to close and for how long. Currently about half of its stores are shuttered in China, which makes up about 10% of global revenue.
It will not know until March at the earliest what the financial impact will be, but its long-term double-digit growth expectations are intact, executives said.
The virus, which originated in the Chinese city of Wuhan, has spread across the world and prompted companies to close stores and restrict travel to and from the country.
Starbucks' China rival, Luckin Coffee Inc, has said it will keep stores closed in Wuhan throughout the Lunar New Year holidays.
Starbucks is responding to the virus "in a thoughtful and responsible way to protect our partners and support health officials and the government as they work to contain this public health risk," Johnson said. "I am proud of how Starbucks China is navigating a very dynamic situation."
GROWTH FROM COLD BREW, LOYALTY MEMBERS
The Seattle-based company beat first-quarter estimates for same-restaurant sales, growing 5% compared with expectations for a 4.4% increase, according to IBES data from Refinitiv.
Sales at restaurants open for at least 13 months rose 3% in China, where it will continue to concentrate on personalized beverages and its digital push rather than adopt a strategy of offering cheaper drinks like its rivals have used to gain market shares, Johnson said.
Overall, the company has been boosting its cold brew options, adding online ordering options and updating its loyalty rewards program.
It also plans to add a breakfast sandwich with a plant-based patty in the United States and Canada this year.
Total net revenue rose 7% to $7.1 billion, largely in line with analysts' average estimate of $7.11 billion.
Net earnings attributable to the company rose to $885.7 million, or 74 cents per share, from $760.6 million, or 61 cents per share, a year earlier.
Excluding one-time items, the company earned 79 cents per share, above estimates of 76 cents.
Revenues grew 9% in the quarter in the United States, where it added 1.4 million customers to its 90-day active Starbucks Rewards membership, ending the quarter with 18.9 million active members, a 16% increase over prior year.
This story has been published from a wire agency feed without modifications to the text. Only the headline has been changed.