New Delhi: Online food delivery platform Zomato on Monday said that in a country as diverse as India it is impossible to ensure that vegetarian and non-vegetarian preferences are factored into delivery logistics. The company spoke after a bunch of delivery executives in Howrah, West Bengal, went on an indefinite strike claiming that the company is forcing them to deliver beef and pork against their will.
In an official statement, a spokesperson from Zomato said, “In a country as diverse as India, it is impossible to ensure that vegetarian and non-vegetarian preferences are factored into delivery logistics. Delivery partners are unequivocally made to understand the practical nature of the job as they choose to enter the workforce. All our partners understand this fully. There is a small group of partners in Howrah who have raised concerns and we are looking to resolve the issue as quickly as possible."
The employees said that when they refuse to deliver beef or pork, they are threatened saying no order could be cancelled under any circumstances. They have been on strike for the past seven days. The delivery executives are also seeking salary revision, medical as well as provident fund benefits from the company.
Meanwhile, the development has elicited a wide variety of responses on Twitter. While many supported Zomato, asking the protesting delivery executives to quit their job, others are keen to know if Zomato will still stand by its ‘Food has no religion’ claim.
A few days ago, Zomato found itself in a spot when a customer declined to accept food from a Muslim delivery person. The incident that blew up on social media saw Zomato stand by its delivery boy even as the angry customer tweeted about not accepting meal from a non-Hindu and cancelled the order.
On its part, Zomato, however, tweeted that “Food doesn’t have a religion. It’s a religion" and its founder Deepinder Goyal stood by the diversity in its company. What followed was a barrage of tweets both in support and against Zomato. Some accused the company of being double faced as it serves halal food on its platform. The incident led to Zomato trending continuously on Twitter followed by poor ratings on app stores by multiple users.