‘Digital is not just tech, it’s biz transformation’
In an interview, Sylvain Duranton, MD and senior partner at Boston Consulting Group, Inc. (BCG), and global leader of BCG X, and Nipun Kalra—MD, partner and head of BCG X in India—discussed, among other things, how the unit is helping companies earn RoI on their AI and digital investments.
A mathematician by training, Sylvain Duranton is a managing director and senior partner at management consulting firm Boston Consulting Group, Inc. (BCG) and global leader of BCG X. The global tech build and design unit, which was unveiled this month, comprises about 3,000 technologists, scientists, programmers and engineers. In an interview, Duranton and Nipun Kalra—MD, partner and head of BCG X in India—discussed how the unit is helping companies earn return on investment (RoI) on their AI and digital investments. Duranton also shared his thoughts on the popular perception of AI becoming sentient and the dangers of algocracy, where algorithms and AI make critical decisions without human intervention. Edited excerpts:
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