Banks are witnessing persisting customer complaints: RBI’s Das1 min read . Updated: 28 Oct 2022, 10:41 PM IST
- Das expressed concern over persisting grievances in areas such as mis-selling, lack of transparency in pricing, disproportionate service charges and very high penal rates
Reserve Bank of India (RBI) governor Shaktikanta Das on Friday called for a serious review of the working of the grievance redressal mechanism in banks because of persisting customer complaints.
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