Lending will undergo dramatic transformation in 3 years: BCG's Saurabh Tripathi1 min read 15 Dec 2021, 04:10 PM IST
Further, a significant share of customer interactions for lending will shift to digital platforms where customer traffic is there. And we will see more context-specific and low-ticket loans, Tripathi said.
Lending is going to be dramatically different in three years time as it will be increasingly data driven with intense competition from digital platforms, said Saurabh Tripathi, Managing Director & Senior Partner, BCG at 14th Mint Annual Banking Conclave
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