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Business News/ Industry / Banking/  RBI opens UPI to basic phones
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RBI opens UPI to basic phones

RBI's move will increase digital penetration of financial services and help a large segment of people without access to smartphones or reliable internet services to transact digitally

Feature phones currently have the national unified USSD platform (NUUP) option to avail of basic payment services using a short code, but RBI said this has not picked up. Photo: MintPremium
Feature phones currently have the national unified USSD platform (NUUP) option to avail of basic payment services using a short code, but RBI said this has not picked up. Photo: Mint

Mumbai: The Reserve Bank of India (RBI) is set to bring more users under the ambit of the homegrown unified payments interface (UPI) channel, opening it up for feature phone users.

Feature phones are basic phones, which typically provide voice calling and text messaging functionalities. India has a large mobile phone consumer base of about 118 crore mobile users, of which about 74 crore have smart phones, indicating that there is a significant number of feature phone users in the country, RBI said. This points to the fact that feature phone users have limited access to innovative payment products like UPI, a real-time payment system developed by the National Payment Corporation of India (NPCI) for inter-bank transactions.

To be sure, feature phones currently have the national unified USSD platform (NUUP) option to avail of basic payment services using the short code of *99#, but RBI said this has not picked up.

“This move will increase digital penetration of financial services and help a large segment of people without access to smartphones or reliable internet services to transact digitally," said Adhil Shetty, chief executive of financial services marketplace BankBazaar.com.

RBI also proposed enhancing the transaction limit on UPI payments for the retail direct scheme and initial public offering (IPO) applications to 5 lakh, from 2 lakh earlier. Launched recently, the retail direct scheme allows individual investors to directly invest in sovereign debt papers, aiming to bring more people into the bond markets and widening the market borrowing opportunity for the government.

“Over time, UPI has also become a popular payment option for IPOs since its availability from 1 January 2019. It is reported that IPO applications of 2-5 lakh constitute approximately 10% of subscription applications. The transaction limit in the UPI system was enhanced from 1 lakh to 2 lakh in March 2020," it said.

That apart, RBI also announced a discussion paper to look into aspects related to charges involved in various channels of digital payments such as credit cards, debit cards, prepaid payment instruments and UPI, among others. The paper, RBI said, will also seek feedback on issues related to convenience fee, surcharging, and the measures required to make digital transactions affordable to users and economically remunerative to the providers.

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ABOUT THE AUTHOR
Shayan Ghosh
Shayan Ghosh is a national writer at Mint reporting on traditional banks and shadow banks. He has over a decade of experience in financial journalism. Based in Mint’s Mumbai bureau since 2018, he tracks interest rate movements and its impact on companies and the broader economy. His interests also include the distressed debt market, especially as India’s bankruptcy law attempts recoveries of billions worth of toxic assets.
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Updated: 09 Dec 2021, 01:05 AM IST
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