Twitter hasn’t done enough to combat abuse: CEO Jack Dorsey

  • Twitter CEO Jack Dorsey tweets he would give himself a ‘C’ grade for 'tech responsibility'
  • Dorsey’s meeting with Indian authorities, whenever it happens, will be keenly watched by CEOs of Facebook, WhatsApp, others

Kanishka Singh, Reuters
Updated14 Feb 2019
CEO Jack Dorsey says Twitter has made only scattered progress on protecting victims of online abuse.
CEO Jack Dorsey says Twitter has made only scattered progress on protecting victims of online abuse.(AFP)

Bengaluru: Twitter Inc. chief executive Jack Dorsey said on Tuesday that Silicon Valley companies, including his own, have not done enough to protect victims of online abuse, calling it a “huge fail.” Interviewed via Twitter by Kara Swisher, co-founder of the tech news site Recode, Dorsey tweeted that he would give himself a ‘C’ grade for what Swisher termed “tech responsibility".

“We’ve made progress, but it has been scattered and not felt enough,” he tweeted in response to Swisher’s questions. “Changing the experience hasn’t been meaningful enough. And we’ve put most of the burden on the victims of abuse (that’s a huge fail).”

Twitter, along with social media network Facebook Inc., has faced criticism for abusive posts, fake users and inaccurate news stories on its service. The company has been investing heavily to improve what Dorsey has described as the “collective health” of Twitter.

Dorsey said he does not like how Twitter tends to incentivize outrage, short-term thinking, echo chambers, and fragmented conversations, and that the lack of diversity in the company has not helped in combating such problems.

He said Twitter’s work against “automations and coordinated campaigns,” along with its collaboration with various government agencies, has left it in a better position to combat the threat of misinformation for the 2020 US presidential elections.

US intelligence agencies have concluded that Russia used social media during the 2016 US elections to sway voters. Moscow denies that charge. In India, Twitter has been under the lens with a parliamentary panel on Monday summoning Dorsey to appear before it in the next fortnight to clarify whether the social media platform should edit or promote or regulate content.

The debate on the circulation of content on such social platforms arose after members of the standing committee on information technology pointed out that they have received complaints against social media platforms, especially Twitter. The panel was of the view that a decision needs to be taken about whether sites like Twitter are social media platforms or media outlets.

Given the proliferation of fake news and the inability to assign accountability in the present set up, the Indian government like others across the world, has been coming down hard on companies like Twitter and WhatsApp.

With the general elections just a few months away, and Twitter one of the key platforms for parties to push their messages, Dorsey’s meeting, whenever it happens will be keenly watched by CEOs of other such companies.

Catch all the Industry News, Banking News and Updates on Live Mint. Download The Mint News App to get Daily Market Updates.MoreLess
HomeIndustryMediaTwitter hasn’t done enough to combat abuse: CEO Jack Dorsey

Most Active Stocks

Bharat Electronics

04:45 AM | 27 MAY 2024
-3.75 (-1.26%)

Ashok Leyland

04:45 AM | 27 MAY 2024
5.2 (2.47%)

Tata Steel

04:45 AM | 27 MAY 2024
1 (0.57%)

Indian Oil Corporation

04:45 AM | 27 MAY 2024
-1.4 (-0.83%)
More Active Stocks

Market Snapshot

  • Top Gainers
  • Top Losers
  • 52 Week High

Clara Industries

04:35 AM | 27 MAY 2024
20.35 (9.22%)

Glenmark Pharmaceuticals

04:45 AM | 27 MAY 2024
81.7 (7.89%)

JBM Auto

04:45 AM | 27 MAY 2024
125.5 (6.39%)

Astrazeneca Pharma India

04:45 AM | 27 MAY 2024
365.35 (6.08%)
More from Top Gainers

Recommended For You

    More Recommendations

    Gold Prices

    • 24K
    • 22K

    Fuel Price

    • Petrol
    • Diesel
    New Delhi
    HomeMarketsPremiumFor youGet App