Reliance Retail is already India’s largest retailer, both in terms of store count and revenue ($22 billion in FY20), and caters to 80% of households’ consumption needs such as apparel, footwear, jewellery, consumer electronics and telecom.
We expect core retail revenue to grow 2X/2.4X over FY20-25, with grocery at the centre of the growth narrative, accounting for over 50% of incremental revenue," JPMorgan said in a 1 December note, adding that its online venture, JioMart, has a high chance of capturing a meaningful share in the Indian e-commerce market as online grocery is expected to be the primary driver of long-term growth.
According to Euromonitor, the $400-billion grocery segment was the biggest category in retail in 2019 with online penetration at just 0.4%. Given that grocery is 60% of the retail market and considering the low penetration, it remains the most promising category for retailers.
RIL, which began retailing groceries in 2006, now sells a range of goods at its 11,931 stores across store formats in 7,000 cities and towns.
However, unlike most of the organized peers who have a higher presence in metro or tier-I cities, RIL has focused more on smaller towns and cities, gaining a first-mover advantage in many places with limited organized retail.
“RIL’s presence beyond metro cities has paid off well. At a time when consumer demand in India has been hit hard, these are the towns, which are helping RIL clock higher revenue in its retail businesses," an analyst with a domestic brokerage said on condition of anonymity.
RIL’s Ebitda margin for FY20 in grocery stood at 6.5% versus 8.6% for D-Mart, though the operating model differs—Reliance takes most of its store space on lease, while D-Mart owns them, implying lower rentals.
RIL’s bid to acquire the retail business of Future Group for ₹24,700 crore will further strengthen its leadership position in the grocery and fashion segments, adding 30% to the existing revenue base for the core retail operations.
This acquisition will add 17% to Reliance Retail’s revenue, implying a 45-55% addition to these segments over last fiscal, JPMorgan said in the note.
RIL has also been strengthening its private grocery labels on JioMart for higher margins, joining the likes of Amazon, Flipkart, BigBasket, Grofers and More, which have been scaling up their own private labels.
Reliance Retail operates neighbourhood stores, supermarkets, hypermarkets, wholesale and online stores. It sells staples, food, home, personal care and general merchandise under its own brands such as Best Farms, Good Life, Masti Oye, Kaffe, Enzo, Mopz, Expelz and Home One.
Under grocery, Reliance Retail operates three core physical formats—neighbourhood stores (Reliance Fresh), supermarkets (Reliance SMART) and wholesale/B2B cash and carry stores (Reliance Market). It also operates Qwik Mart, a convenience store at Reliance fuel outlets. Reliance Fresh and Smart account for over 50% of all fruits and vegetables sold in modern trade.
Reliance Retail also plans to explore and scale up new ways of engaging customers in shopping such as pop-up stores and mobile vans.
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