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Business News/ Industry / Telecom/  Telecom regulator plans to implement caller id feature to curb spam calls issues
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Telecom regulator plans to implement caller id feature to curb spam calls issues

The Telecom regulator will soon start consultation on framing a mechanism for the caller's KYC-based name to flash on phone screens when someone calls

Trai is contemplating implementing a caller identification mechanism (REUTERS)Premium
Trai is contemplating implementing a caller identification mechanism (REUTERS)

Telecom Regulatory Authority of India (Trai) is contemplating implementing a caller identification mechanism in a bid to safeguard users against rising instances of spam calls and fraud.

The Telecom regulator will soon start consultation on framing a mechanism for the caller's KYC-based name to flash on phone screens when someone calls, as per the PTI news agency.

"The mechanism will enable name-appearing on a phone screen, in accordance with KYC done by telecom companies, as per Department of Telecom (DoT) norms," Trai Chairman PD Vaghela said.

It would be a significant move if executed as the mechanism will identify callers as per their KYC (Know Your Customer) and bring greater transparency than some apps that identify callers based on crowdsourcing data.

Citing sources, the news agency said that if the framework for the KYC-based-new mechanism is worked out, the identity establishment will become more clear and legally tenable. It will also have a ripple effect, leading to a clean-up of data on crowdsourcing apps as there will be KYC linkages.

The telecom regulator has also implemented blockchain technology to curb the problem of unsolicited commercial communication (UCC) or spam calls and messages.

Trai has received a reference to begin a consultation mechanism for a KYC-based caller name display from the Department of Telecom.

Meanwhile, the caller identification app Truecaller's spokesperson said, "Number identification is crucial to ending the menace of spam and scam calls and we, at Truecaller, have been working tirelessly towards this important mission for the past 13 years. We appreciate this move by Trai and would like to reiterate that we remain very supportive of this and any future initiatives they have".

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Published: 21 May 2022, 06:00 AM IST
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