COVID-19 transforming insurance industry: Claim settlement in a day to 95% rise in online sale
The pandemic saw customers adopting digital modes at an enhanced pace, said Goutam Datta, chief information and digital officer, Bajaj Allianz Life insurance
Bajaj Allianz Life saw a 47% y-o-y increase in number of policies sold till August FY20-21
Gone are those days when you have to call an agent home to buy an insurance policy. Over the last couple of years, the insurance industry has adopted several changes. Artificial intelligence, wearable devices, mobile applications, virtual assistance and video conferencing have replaced the decade old practice of paperwork.