Insurance fraud investigations shift to digital after covid onset, says survey
- Insurance frauds are typically committed at the time of applications or claims, and cost a whopping ₹45,000 crore every year to insurance companies
NEW DELHI: India’s insurance industry has significantly digitised its fraud investigations in the wake of the covid-19 pandemic, a new survey of industry professionals has revealed. About 68% of survey respondents said their organisations were using digital solutions for investigations, while 19% said they were in various stages of planning the transition to digital.
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