Soon, you will be able to track your insurance claims
- To ensure fair and transparent claim settlement procedures, insurers have been asked to notify about the claim’s status at various stages of its processing
- You can use the claims reference number to track the claims status through a portal, website, an app of the insurance company or any authorised electronic means
Mumbai: If you have ever filed for insurance claims and have found it to be a tedious process, by July you can expect a smoother claim settlement process. Last week, the Insurance Regulatory and Development Authority of India (IRDAI) in a circular, asked insurers – both life and general – to provide clear and transparent communications and enable a tracking mechanism. The regulator has directed all insurers to send all communication relating to issuance and servicing of insurance policies in the form of a letter, an email, SMS or any other electronic mode.
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