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More people opting for health insurance prefer an additional Outpatient Department (OPD) cover. This feature's popularity has significantly increased over the years, with the percentage of customers opting for plans with OPD covers quadrupling to 20% in the last three years, according to Policybazaar data.
The main reason behind the growing popularity of health insurance plans with OPD covers and riders is the increasing preference for comprehensive coverage that extends beyond conventional inpatient services. Eighty percent of customers cite the accessibility to doctor consultations and diagnostic tests as one of the main reasons behind opting for OPD benefits in insurance plans.
The Policybazaar data suggests that millennials constitute a large share of health insurance holders looking for additional OPD cover as an inbuilt feature or a rider in their plans. Of all the customers who opted for an OPD rider or an insurance plan with OPD cover, 50% have actively utilised the OPD services.
Despite the growing popularity of OPD coverage in health insurance, only a limited number of health insurers provide this feature in their basic plan. However, customers can still opt for OPD coverage with the help of an additional rider. According to PB data, 47% of customers opting for this feature fall within the 31-45% age bracket, whereas 34% of the customers are in the 18-30 segment.
Most of these insurance plans are popular in Tier 1 cities, as nearly 45% of people opt for health insurance policies with OPD benefits from Tier 1 cities. Second is the tier-3 category. Whereas, people living in these cities make up 35% of customers opting for health insurance with OPD benefits.
Certain cities exhibit a higher concentration of customers opting for plans with OPD benefits, with Vellore (12.3%), Tiruvallur (10.9%), and Mathura (10.2%) leading the trend.
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