Groww technical glitch: Users fume, trading app says ’experiencing a technical issue and working to resolve it ’

Users of the popular investment platform Groww are experiencing significant disruptions in service, with many reporting difficulties in placing orders and accessing their demat account balances. The widespread technical issue has led to frustration among investors, particularly those attempting to execute time-sensitive trades.

Responding to multiple complaints on social media platform X, Groww shared a link where users can report their issues. The trading platform said, “Hello, we kindly request you to share your concern with us via DM. This will enable us to prioritize and promptly investigate your issue. You can DM us through the provided link below.”

Groww has acknowledged the technical issues on its official social media channels. In a statement, the company said, "Hello, We're experiencing a technical issue and are working to resolve it quickly. We truly apologize for the inconvenience. Thank you for your patience."

The platform's users have taken to social media to voice their concerns. One user on the platform X (formerly Twitter) wrote: "@_groww unable to use my Demat Balance, what's wrong?"

“Don't use @_groww as they don't have policy to refund money because of their technical glitches, yesterday lost mon,” said a X user.

“My order has been rejected several times having enough money.i have called to ur customer care but no one responded... giving so much brokerage for the last so many years but getting services like dis?respond me quickly . Dis issue happens me before but I have not raised,” said another user.

“Why the hell, i am not able to place buy put order.. even when i have balance in my account.. just lost a super profitable trade because couldn’t buy it,” another X user posted.

“Facing technical issue to buy option, Groww please look into it,” said Ashiish Patil on X.

“Groww is the new @zerodhaonline. They have a perfect competition between them about cheating retail. They both are puppies of thr rich and unethical Institutions that come only to cheat and loot retail. #chor in short! #cheaters #fraud #cheat,” claimed Amit Singh.