
The academics were on point for Pankaj Rana, a gold medallist in Bachelor of Technology from Kurukshetra University. But alongside grasping theoretical knowledge, his focus was always on gaining practical experience. It continues to be the norm even today.
“To ask whether something will actually work in the real world. I still apply it, whether we are discussing a product launch, a go-to market strategy or people decisions,” says Gurugram-based Rana, 45, CEO, Hisense India.
When he took on his current role in 2024, Rana’s first challenge was to bridge the brand awareness gap. Few of the major retailers and regional chains had a clear picture of what Hisense India had to offer. What worked even during those early days was his belief in the select-and-focus strategy.
“Last year, our entire focus was on building the television business channel, where we made some real inroads and experienced initial successes. This year, we are gradually building our air conditioner business,” he says.
“It is a deliberate, step-by-step progression. India is a vast and complex market, and if you spread yourself too thin, you end up doing nothing particularly well,” he adds.
Sustainability has been another important investment, given Hisense’s goal of carbon neutrality by 2050.
“We recently opened a factory where we want to generate our own electricity through solar energy and reduce dependence on the grid. We are also focussed on minimising industrial waste across operations and managing e-waste responsibly. Sustainability is a lens that should apply across manufacturing, supply chain, product design and how we engage with communities,” he says.
Rana talks to Mint about mentorship and cultivating the reading habit.
I worked with Manish Sharma, former chairman of Panasonic India, for 12 years. I continue to seek his perspective and learn from him. From my time at LG, the managing director taught me about how world class sales organisations function, how to structure reviews effectively and what it takes to build a great brand. Then, there were coaches like Saurabh Patil, and Gur Singh Shahpuri, who focussed on interpersonal skills, goal setting and long-term thinking. And Dinesh Kapoor, whom I’ve met just a few times but has left a lasting impression simply by asking—have you started managing your finances? That kind of a persistent and genuinely caring nudge can change the course of your life.
There was a time when I was quite short-tempered. Through Sharma’s guidance, I realised there is a fine line between intensity and impatience. Working on it was not easy, but recognising it as a problem was the first and most important step.
A mentor is someone who genuinely knows your strengths and weaknesses, and who cares enough to be honest about both. The real work of a mentor is helping you confront and overcome your weaknesses, particularly those that are limiting your ability to reach your potential. When I mentor colleagues, I focus on self-awareness, knowing where you are strong and where you have gaps; being future-ready by expanding your skill set; managing personal finances, because if you cannot manage your own money you cannot manage an organisation’s finances either; and taking care of health.
I exercise or go for walks at least 3-4 days. I genuinely enjoy that time since it sets a better tone for the day, rather than jumping straight into emails and meetings.
If something is urgent, don’t delay it. On the flip side, I genuinely dislike procrastination, which has occasionally made me more anxious than necessary. So, I have been working on finding the right balance between urgency and calm. Ultimately, I am a person who loves execution. Planning is necessary but execution is where the energy is. Whatever strategy is developed, it has to translate into action to have any meaning.
Reading was one of my core hobbies while growing up. With the commutes gone and the schedule stripped back during the lockdown, I found my way back to books. I also watched a significant amount of TED Talks and podcasts. The habit of carving out dedicated time for reading and learning has stayed with me since.
Rich Dad, Poor Dad is essential reading for anyone who wants to understand the relationship between money, mindset and long-term thinking. It shaped my approach to personal finance, which is foundational to everything else. More broadly, I would encourage everyone to read consistently and widely. The goal is not to follow a prescribed reading list but to keep your mind engaged and open to new perspectives.
I represented Haryana as a fast bowler in my younger days and that connection has never really left me. I love watching and playing cricket, though the frequency has dropped as we have been building Hisense India. The other interest is Punjabi cinema and music. Even when I am on a flight, the first thing I do is check whether there is any new regional content available.
Monday Motivation is a series in which business leaders discuss their mentors and their work ethics.
Write to us at feedback@livemint.com
Shail Desai is a freelance writer based in Mumbai. Over the last decade, he has been following the latest in sports and the outdoors. He was awarded the Red Ink Award in 2018 for his story on football in Kashmir that was commissioned by Mint. He is an engineer and lawyer by qualification, degrees that taught him that he wasn’t cut out for either. Writing has taken him places and the thrill of the chase is what he enjoys the most. In the past, he has held full-time positions at The Times of India, Hindustan Times and Hotstar. Freelance writing has handed him the liberty of travelling and chasing the stories that have his interest. Besides conventional sports, he has a special interest in endurance sports such as ultra running, mountaineering, trail running, open water swimming and adventure sports, and is in awe of athletes who pursue these disciplines. He is at home in the mountains and looks for the next excuse to travel there, preferably for extended periods of time. He wants to be a lifelong student of writing.
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