Complaints related to online shopping fraud raised by about 575% in last 4 years
Any consumer can file a complaint with National Consumer Helpline
Piyush Goyal also mentioned that NCH has partnered with some companies to resolve their customer complaints
In a written reply in the Lok Sabha on 11 December, Piyush Goyal, minister of commerce and industry disclosed the number of complaints filed on the National Consumer Helpline (NCH) related to fraud through online shopping websites. The numbers indicates that there is an increase of 575% in complaints related to online shopping fraud in last 4 years.