Govt’s ex-gratia payment catches diligent credit card customers by surprise3 min read 10 Nov 2020, 09:44 PM IST
Banks are paying credit card customers who had an outstanding bill amount as on 29 February
Some diligent credit card customers were surprised at the start of this month when they received a message from their issuers informing them that the government’s ex-gratia money has been credited to their accounts. They were taken aback as they had paid their dues on time and were not expecting the ex-gratia money that has been announced for the moratorium period between March and August. Many thought their issuers had made a mistake. The same was the case with those who surrendered their credit cards during the moratorium period or cleared off their loans in the past eight months.