
The Employees' Provident Fund Organisation (EPFO) has approved a pilot project to automatically settle claims in small inoperative accounts, a move aimed at reducing delays and helping members recover long-unclaimed funds faster.
Under the new initiative, EPFO will automatically process claim settlements for accounts with unclaimed balances of ₹1,000 or less, without requiring the account holder to submit a formal withdrawal request.
In the first phase, around 1.33 lakh such accounts, amounting to nearly ₹5.68 crore, will be covered under this reform initiative, the board decided in its latest (239th) meeting held last Monday.
But what are inoperative EPFO accounts, and how does the retirement fund body plan to process the transactions linked to them? Here is a detailed explanation.
Under EPF provisions, an account is considered inoperative if no contributions are made for three consecutive years after the member turns 55 years old or from the date of retirement, whichever is later, according to the statutory body.
As per data shared in the board meeting, there are 31.83 lakh such inoperative accounts, amounting to ₹10,181 crore as of 31 March 2025. This figure excludes international workers.
Under the pilot project, EPFO will directly credit amounts to members’ Aadhaar-linked bank accounts registered with EPFO, without requiring fresh claims or documentation.
The move is expected to simplify the withdrawal process and help members receive their dues faster. Depending on the success of the pilot, the facility may later be expanded to accounts with balances above ₹1,000, further reinforcing EPFO's focus on member-centric reforms.
The initiative is also expected to facilitate faster credit of long-pending balances, reduce procedural delays, improve data accuracy, and enhance overall service delivery, the body said.
The Union Labour Ministry has consistently been working to streamline processes for users. One such effort involves developing a system that would allow eight crore Employees’ Provident Fund (EPF) members to directly withdraw money using the Unified Payments Interface (UPI), PTI reported earlier.
The project, targeted for rollout by April 2026, aims to provide quicker access to funds, streamline withdrawals, and improve service efficiency.
The report also noted that EPFO is working to resolve software glitches in the current system. If implemented, around eight crore members could benefit, as they currently have to go through a time-consuming claims process to withdraw money from their EPF accounts.
Eshita Gain is a digital journalist at Mint, where she joined in May 2025. She writes on corporate developments, personal finance, markets, and business trends, with a focus on delivering timely and relevant stories to a broad audience. <br><br> While her core beat lies in business and finance, she is not confined to a single niche and frequently explores stories across domains, including international relations and policy developments. <br><br> She holds a postgraduate diploma in business and financial journalism by Bloomberg from the Asian College of Journalism (ACJ), Chennai. During her time there, she received rigorous training in tracking financial data, interpreting corporate filings, and reporting on business developments. She has pursued her graduation from St. Joseph’s University, Bengaluru in a multi-disciplinary course. Her majors included Journalism, International Relations, peace and conflict studies. <br><br> Eshita has previously worked in digital marketing, which enables her to write SEO friendly copies that are clear and engaging. <br><br> Her primary interest lies in breaking down complex subjects and writing clear, accessible copies that inform readers. She aims to bridge the gap between technical financial language and everyday understanding. Outside the newsroom, Eshita enjoys reading non-fiction, and exploring new places, constantly seeking fresh perspectives and stories beyond headlines.
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