Taxpayers do not appreciate being test users for software that is not fully functional
The launch of the new income tax portal has brought home the truth about how the tax department has made taxpayers dependent on technology in fulfilling their income tax obligations. The existing website was made non-functional from 1 June, and the new website was launched on 7 June. While the website became accessible only late in the evening on 7 June, even till 15 June, logging in remained a challenge, and even if one surmounted that, none of the functions worked.
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