AI tools to make banking services more convenient. Here’s how

  • Trustt has introduced a new suite of banking products called Trustt GPT, which is based on Generative Pre-trained Transformer AI technology

Livemint
Published31 Mar 2023, 10:34 PM IST
AI tools to make banking services more convenient
AI tools to make banking services more convenient

Trustt has introduced a new suite of banking products called Trustt GPT, which is based on Generative Pre-trained Transformer AI technology. This suite comprises three offerings - Conversational Product Inquiry, Conversational Customer Support, and Conversational Origination Workflow.

The first offering allows customers to speak to the bank's WebApp/MobileApp in their native language and style, discussing their banking needs such as loans, insurance, and savings products. The second offering provides human-like and personalized customer service, generating responses based on the bank's FAQs and customer interaction history. The third offering streamlines any origination process using Trustt GPT technology, reducing the time taken to acquire new customers.

According to Srikanth Nadhamuni, Executive Chairman of Trustt, this technology is world-changing and provides new convenience, faster banking, and access to a new class of customers from semi-urban and rural areas. Gautam Bandyopadhyay, CEO of Trustt, believes that this suite will offer a more natural and intuitive way for customers to interact with their banks, providing financial inclusion and access to banking products for underserved sections of society without requiring literacy or English knowledge.

The Trustt GPT Suite aims to provide more personalized and efficient services to customers of banks and financial institutions. Trustt is committed to growing this vertical of its offerings aligned with customer requirements and industry demands.

 

Catch all the Business News, Market News, Breaking News Events and Latest News Updates on Live Mint. Download The Mint News App to get Daily Market Updates.MoreLess
First Published:31 Mar 2023, 10:34 PM IST
HomeNewsIndiaAI tools to make banking services more convenient. Here’s how

Get Instant Loan up to ₹10 Lakh!

  • Employment Type

    Most Active Stocks

    Bharat Electronics

    310.45
    11:26 AM | 22 JUL 2024
    4.15 (1.35%)

    Tata Steel

    160.10
    11:25 AM | 22 JUL 2024
    2.35 (1.49%)

    Wipro

    510.20
    11:26 AM | 22 JUL 2024
    -47.05 (-8.44%)

    Bharat Petroleum Corporation

    315.25
    11:26 AM | 22 JUL 2024
    11.45 (3.77%)
    More Active Stocks

    Market Snapshot

    • Top Gainers
    • Top Losers
    • 52 Week High

    Chemplast Sanmar

    540.00
    11:21 AM | 22 JUL 2024
    36.55 (7.26%)

    Fertilizers & Chemicals Travan

    1,085.70
    11:22 AM | 22 JUL 2024
    68.7 (6.76%)

    Gujarat State Fertilizers & Chemicals

    254.50
    11:21 AM | 22 JUL 2024
    13.7 (5.69%)

    Alembic Pharmaceuticals

    1,134.40
    11:21 AM | 22 JUL 2024
    54.85 (5.08%)
    More from Top Gainers

    Recommended For You

      More Recommendations

      Gold Prices

      • 24K
      • 22K
      Bangalore
      75,510.00293.00
      Chennai
      75,657.000.00
      Delhi
      75,217.00732.00
      Kolkata
      75,144.00659.00

      Fuel Price

      • Petrol
      • Diesel
      Bangalore
      102.86/L0.00
      Chennai
      100.98/L0.23
      Kolkata
      104.95/L0.00
      New Delhi
      94.72/L0.00
      OPEN IN APP
      HomeMarketsPremiumInstant LoanBudget