Amid Airtel outage, Jio and Vodafone Idea users report disruptions and complain of network issues

Major telecom providers, including Reliance Jio and Vi, are reportedly experiencing service disruptions following an Airtel outage. Users have reported issues with calling and internet services. According to Downdetector, over 200 users reported Jio outages and more than 50 users flagged problems with Vi around 5:00 PM IST on Monday.

According to Downdetector, nearly 52 per cent of Jio users reported issues with mobile internet, 30 per cent with JioFiber, and 17 per cent experienced no signal. The live outage map on the outage tracking site highlighted affected areas including Delhi, Jaipur, Lucknow, Chandigarh, Patna, Kolkata, Mumbai, and other cities.

For Vi, 44 per cent of users reported issues with mobile internet on Downdetector, 37 per cent with mobile calls, and 19 per cent experienced no signal.

Jio responds to the complaints

The company said in an official statement, "We would like to clarify that the Jio network has been operating normally throughout the day with no operational issues. All Jio-to-Jio calls and calls from Jio to other non-impacted networks have been working seamlessly.

The only problem observed was in calls made by Jio numbers to a specific impacted network customers, due to downtime on that network’s end. This did not affect Jio customers calling within the Jio network or connecting to any other networks.

We assure our customers that the Jio network continues to perform optimally, and services remain fully available."

Social media floods with memes

The outages have sparked a flurry of reactions on social media. Many users shared complaints about dropped calls, slow internet, and interrupted services, with hashtags like #JioDown trending in multiple cities.

Vinay, an X user, tweeted, “Hello @JioCare, Jio network is down in Gurgaon. We’re unable to make calls or use mobile data. #Gurgaon.”

Another frustrated user posted, “@JioCare @reliancejio, services are completely down. Calls and messages aren’t working, causing serious inconvenience. Please resolve this issue.”

Airtel outage in India affects thousands

The Airtel services are also facing disruptions in India today, with several users reporting issues, especially with the app. Outage tracking platform Downdetector recorded a spike in complaints, with over 3,500 reports of service disruption around 4:30 PM IST.

As per Downdetector, around 68 per cent of Airtel users reported issues with mobile phones, 16 per cent experienced problems with mobile internet and 15 per cent complained of having no signal.

Mint verified that the Airtel Thanks app was unresponsive, preventing users from logging in.