Bengaluru man 'held hostage' by Rapido driver for hours— here's what happened next

A social media user claimed on Monday that he was taken a "hostage" by Rapido auto-rickshaw driver. "I was held hostage by Rapido rider for hours and they had no security feature to help me," he said in a post on X.

The incident reportedly happened in Bengaluru. The exact area is not yet known.

He further alleged that the driver had an issue with the UPI payment. "I've a breathing issue and broken leg, I couldn't escape," he said. The user added that Rapido's app "has no SOS if the ride has ended".

ALSO READ: Bengaluru police arrests Rapido driver for sexually harassing woman rider while driving

He said he managed to escape when he "dialed 100".

The user also shared a screenshot of the messages, seeking hel from the Radipo support agent. The screenshot showed the automated conversation initiation.

ALSO READ: Bengaluru: Woman alleges Rapido driver masturbated midway, sent 'Love You' texts

"Please call me. Please call me...I have been kept back in auto by the driver...the driver is not letting me get off the auto...I have a foot fracture and lung infection. I've been held locked in the auto for 1 hours+ now...," some of the messages read.

ALSO READ: Bengaluru police detain few autorickshaw drivers protesting against bike taxi aggregators

In a series of tweets, he asked, "What's next rapido? Assaults/Rapes? Making it a life mission to remove Rapido from every friend's phone."

"Rapido will introduce the most shameful SOS parameters just to do the bare minimum but not help meaningfully. I don't buy that you don't have the unit economics to help passengers with safety measures," the user named, Omang Agarwal, said.

In July 2023, the Bengaluru Police arrested a Rapido bike driver after a woman rider accused him of masturbating while riding a bike.