Active Stocks
Thu Mar 28 2024 09:39:17
  1. Tata Steel share price
  2. 153.20 0.23%
  1. Power Grid Corporation Of India share price
  2. 274.25 1.18%
  1. HDFC Bank share price
  2. 1,448.40 0.53%
  1. ITC share price
  2. 429.40 0.33%
  1. State Bank Of India share price
  2. 742.50 1.15%
Business News/ News / India/  Bharat Gas booking: How to do it using WhatsApp
BackBack

Bharat Gas booking: How to do it using WhatsApp

The oil company has introduced a WhatsApp business channel to facilitate cylinder booking
  • The payment for the refill can be done online as well
  • Bharat Gas has over 71 million customers in India (BharatGas_Ranchi/Twitter)Premium
    Bharat Gas has over 71 million customers in India (BharatGas_Ranchi/Twitter)

    India’s second-largest oil marketing company Bharat Petroleum Corp Ltd (BPCL) has introduced a new way to book cooking gas on instant messaging WhatsApp. The new initiative is built to make it convenient for the customers of the oil company. The company has over 71 million customers in India and this new step is aimed at making the process of booking LPG much easier.

    "From today (Tuesday), Bharat Gas (its LPG brand) customers across the country can book their cooking gas on WhatsApp," BPCL said in a statement adding that it has introduced a WhatsApp business channel to facilitate cylinder booking.

    How to book on WhatsApp

    The customer will just have to register the booking on BPCL’s official WhatsApp Business account with the smartline number 1800224344. Once the booking has been done through WhatsApp the customer will also get a confirmation message and a link to make an online payment for the refill through any channel -- debit or credit cards, UPI, and other payment apps like Amazon.

    Launching the application, its Marketing Director Arun Singh said, "The provision to book LPG from Whatsapp will make it even simpler for customers. Since Whatsapp is the one of the most commonly used apps, for the younger and older generation alike, being there on this platform will bring us closer to our customers."

    The company is also working on some new features like delivery tracking of LPG and registering feedback from customers. They will also be looking to increase safety awareness.

    BPCL already allows customers to book LPG through other channels like IVRS, missed call, apps, and website among other digital channels apart from its 6,111-strong large distributors.

    Unlock a world of Benefits! From insightful newsletters to real-time stock tracking, breaking news and a personalized newsfeed – it's all here, just a click away! Login Now!

    Catch all the Business News, Market News, Breaking News Events and Latest News Updates on Live Mint. Download The Mint News App to get Daily Market Updates.
    More Less
    Published: 04 Jun 2020, 03:20 PM IST
    Next Story footLogo
    Recommended For You
    Switch to the Mint app for fast and personalized news - Get App