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After the tele-consultation, an e-prescription will be generated (Photo: Ramesh Pathania/Mint)
After the tele-consultation, an e-prescription will be generated (Photo: Ramesh Pathania/Mint)

CGHS starts teleconsultation to prevent crowding at hospitals

Initially, these services will be available to beneficiaries in Delhi/NCR between 9.00 am and 12 noon on all working days, the government said

All beneficiaries of the Central Government Health Scheme (CGHS) can now avail tele-consultation through the e-Sanjeevani platform. The move is aimed at limiting the spread of covid-19 in the country by avoiding crowding at hospitals, the government said on Wednesday.

CGHS started the services from Tuesday for specialities in medicine, orthopaedics, eye and ENT. Initially, these services will be available in Delhi-NCR between 9am and 12 noon on working days.

“The ministry of health & family welfare has been receiving requests from various quarters, including senior citizen beneficiaries, to start tele-consultation services with specialist doctors in view of the covid pandemic due to which it is not advisable for senior citizens to visit public places, particularly healthcare facilities," the government said.

For ease of use, the government’s e-Sanjeevani platform has been linked with the ID of the beneficiaries. For availing specialist services, beneficiaries have to register on the platform using their mobile number. After verification, they can log on to the system, fill patient registration forms, request a token and upload health records, if required.

Explaining the process further, the government said patients will receive a patient ID and token by SMS and will be informed about their number in the online queue. On their turn, a ‘call now’ button will be activated, allowing the patient to initiate a video call with a specialist.

After the tele-consultation, an e-prescription will be generated. Using this, the patient can get medicines issued from the CGHS Wellness Centre.

The move came as the number of covid cases continued to rise in India. With over 68,000 cases in the past 24 hours, the number of cases has shot up to 3.28 million. The death toll has crossed 60,000.

Maharashtra, Tamil Nadu, Andhra Pradesh, Karnataka, Uttar Pradesh and Delhi continue to be the worst-hit states.

The Delhi government on Wednesday decided to double the number of daily tests being conducted after the national capital saw a spike in cases over the past 10 days.

Delhi, which once had the second highest number of cases among states, had seen a decline in the number of active cases and daily new cases over the past month

Pretika Khanna contributed to this story

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