Consumer Protection Act, 2019 comes into force from today, covers e-commerce too4 min read 20 Jul 2020, 05:23 PM IST
Act includes establishment of the Central Consumer Protection Authority and rules for prevention of unfair trade practice by e-commerce platforms
Act provides for simplifying the consumer dispute adjudication process and introduces concept of product liability, says Ram Vilas Paswan
The Consumer Protection Act,2019 comes in to force from 20 July, with its salient features including the establishment of the Central Consumer Protection Authority (CCPA) to promote, protect and enforce the rights of consumers.
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