Home / News / India /  Coronavirus: Ola issues health advisory in local languages, provides masks

NEW DELHI: Following the rise in COVID-19 cases in India, online cab hailing platform Ola said the health and safety of customers and driver partners are their top priorities. The company has issued health advisory messages is eight local languages to raise awareness among driver partners apart from providing masks and sanitizers.

“Our walk-in centers across cities have been equipped with a steady supply of health advisory material, sanitizers and masks which can be picked up and used by the driver-partners to ensure the highest levels of cleanliness for themselves and their vehicles," the company said in a statement.

India on Monday reported four fresh cases of COVID-19, also known as novel coronavirus, taking the total to 43 in the country.

Ola said it was reiterating the importance of practicing recommended personal hygiene through a dedicated preparedness module for driver partners which can effectively reduce the extent of the contagion.

“We have set up a robust task-force consisting of members from various internal departments to ensure continuous monitoring and support for all stakeholders. A detailed health advisory has been shared with all our driver-partners and customers to educate them about the situation at hand, in line with the prescribed guidelines," the company said.

To further allay fears and respond to disease-related concerns, Ola said its partner care teams and safety response teams are available 24x7 to address queries that may arise.

“We encourage everyone to proactively report any instance that may be symptomatic for us to help action and guide appropriately. We believe that by taking these steps together, we will be able to create a safer environment for the hundreds of millions of users we touch everyday as a platform, including families of our customers and driver partners," the company said.

Ola has also urged customers to adhere to health guidelines including personal hygiene and seeking immediate medical attention if they have any flu like symptoms.

The company operates across over 110 cities in the country connecting with over a million drivers across cabs, auto-rickshaws, and taxis.

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