HDFC Bank customers on Monday were unable to access online banking services for the last few hours. "Due to a technical glitch, some of our customers have been having trouble logging into our net banking and MobileBanking App. Our experts are working on it on top priority, and we’re confident we’ll be able to restore services shortly," said an HDFC Bank spokesperson after hours of the intermittent service. The bank tweeted from its official Twitter handle that it is confident that it will be able to restore services shortly.
For those trying to login to their bank account, the page just kept saying, "The NetBanking system is busy processing heavy load from currently logged in customers, request to try after some time."
People took to Twitter to say that "this is not acceptable from such a big bank". People said they faced the problem while logging in both online and on the HDFC Bank app.
Here are a few Twitter reactions from the bank's customers who were left high and dry