IDFC First Bank severs were down for a short duration, operations back to normal1 min read 07 Jun 2023, 06:37 PM IST
The angry customers took to Twitter to express their grievances saying that they were unable to log in to their net banking or mobile app accounts on Wednesday.
Customers of IDFC First Bank">IDFC First Bank complained of failed netbanking and mobile app services as the bank likely suffers from a network or server issue. The angry customers took to Twitter to express their grievances saying that they were unable to log in to their net banking or mobile app accounts on Wednesday.
Another customer tweeted, ‘’I cannot login into my app and i am not able to use the website as well i am in the middle of a transaction and your bank services are down? Please be quick about it.''
Meanwhile, a call to customer care department of the bank confirmed that netbanking and mobile apps were indeed facing glitches since 5.30 pm. The executive assured that services will be back online within the hour.
In response to the tweets by the customers who are facing difficulties to access the banking services, IDFC First Bank replied on the micro-blogging site saying, ‘’Hi! We regret any difficulties faced. We need your contact details to check & resolve your query. Request you to DM your mobile number OR click on https://bit.ly/3qjbzbu OR email at firstname.lastname@example.org.''
Formerly IDFC Bank, the IDFC First Bank is a private sector bank formed by the merger of the banking arm of Infrastructure Development Finance Company (IDFC) and Capital First Ltd - an Indian non-bank financial institution.
On June 7, shares of IDFC First Bank settled 0.33 per cent lower at ₹73.56 apiece on the BSE.