The retailer said it was taking proactive measures to ensure safety of customers
The product could contain higher than permissible levels of Dibutyl phthalate (DBP), according to a report in Khaleej Times
New Delhi: Swedish furniture retailer IKEA has recalled its made-in-India TROLIGTVIS travel mugs from its stores in the United Arab Emirates over concerns that the product might contain more than permissible levels of chemicals.
The retailer said it was taking proactive measures to ensure safety of customers. Earlier this week, the retailer took to social media to urge shoppers who have bought the product to stop using it.
“Product safety is one of the biggest priority for IKEA. IKEA urges all customers who have a TROLIGTVIS travel mugs that are made in India to stop using it," the company said in a statement.
It added that recent test reports show that the product may migrate levels of chemicals exceeding the prescribed limits. "There are no medical issues and this is purely a proactive initiative keeping safety of our customers in mind," the statement added. IKEA ensured full refund to customers who purchased the mugs online and in its stores.
The product could contain higher than permissible levels of Dibutyl phthalate (DBP), according to a report in Khaleej Times.
IKEA frequently recalls products globally over any health or safety hazard they may pose. In the past it has recalled food items sold at its stores over fear of contamination.
In a message posted on the retailer's UAE Instagram handle, IKEA said, "To ensure the safety of our customers, we are recalling all TROLIGTVIS travel mugs marked “Made in India". We urge customers to return the product to any of our stores for a full refund. We apologise for any inconvenience this recall may cause."