Railways will pay you if Mumbai-Ahmedabad Tejas Express gets late, know details1 min read . Updated: 05 Jan 2020, 07:17 AM IST
- IRCTC will follow a 'dynamic fare' scheme for the new Mumbai-Ahmedabad Tejas Express
- IRCTC decided to pay the travellers Mumbai-Ahmedabad Tejas Express is delayed, here's how you can claim your refund
Indian Railways much-awaited Mumbai-Ahmedabad Tejas Express will start its commercial journey from January 17. This is the second train in the country which will be entirely run by by Indian Railway Catering and Tourism Corporation (IRCTC). The train will operate between Mumbai and Ahmedabad for six days a week.
IRCTC will follow a 'dynamic fare' scheme for the new Mumbai-Ahmedabad Tejas Express. The train will follow a different series of fares for lean, busy and festive seasons.
In a first, IRCTC decided to pay the travellers Mumbai-Ahmedabad Tejas Express is delayed. If the Mumbai-Ahmedabad Tejas Express delays for over an hour, passengers will get a compensation of ₹100. For delay of two hours and more, the passengers will receive ₹250, IRCTC said. There will be no facility of 'tatkal' ticket in the Tejas Express.
How to claim the refund when gets late
In case of the Mumbai-Ahmedabad Tejas Express getting late, the passenger is required to fill up a claim form with the insurance company in the link provided online. Passengers can also make a claim on its toll free number. One needs to mention the details of travel, hours of delay with their PNR number and bank account details. The insurance company would transfer the compensation amount directly into the passengers' bank accounts, said IRCTC.
IRCTC, the subsidiary of Indian Railways, started this unique scheme of paying commuters when train gets late with Lucknow-Delhi Tejas Express. On October 19, the newly-launched Delhi-Lucknow Tejas Express was more than three hours late. IRCTC paid ₹1.62 lakh as a compensation of running train late, according to the reports.
For the first time, IRCTC is offering a free insurance of ₹25 lakh to all the passengers travelling in Mumbai-Ahmedabad Tejas Express. The insurance cover includes ₹1 lakh insurance against theft or robbery during the travel. IRCTC will also extend taxi hiring and hotel bookings facilities to passengers on demand.
Liberty General Insurance Company Limited, a Mumbai based private insurance company will also provide special complimentary insurance for Mumbai-Ahmedabad Tejas Express.