IndiGo didn’t raise red flags before cancellations, govt tells Parliament — ‘Will set an example’

The Minister of Civil Aviation informed Parliament that IndiGo did not flag any issue in a clarification meeting held on 1 December 2025. The authorities plan to take strict action and set an example for the Indian aviation sector if any compliance issues are found. 

Written By Anubhav Mukherjee
Updated8 Dec 2025, 03:03 PM IST
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Govt plans to take strict action and set an example amid IndiGo crisis

Union Minister of Civil Aviation Ram Mohan Naidu informed Parliament on Monday that the country's largest airline, IndiGo, did not raise any issue or red flags during a clarification meeting held on 1 December 2025, one day before the company started cancelling flight operations.

Naidu said IndiGo did not raise any concerns related to the updated Flight Duty Time Limitations (FDTL) norms and informed that everything was running normally.

Also Read | IndiGo chaos in numbers: 5.86 lakh PNRs cancelled, refunds touch ₹569.65 cr

“On 1 December, we held a meeting with IndiGo regarding FDTL when they sought clarifications, and we provided them. They did not flag any issues then, and everything was running normally,” Ram Mohan Naidu told Parliament.

The Civil Aviation Minister also said that the ministry observed flight cancellation issues on 3 December 2025 and eventually took control of the situation at the airports. The government consulted all stakeholders affected by the sudden disruption.

Govt plans to set an example

Considering the difficulties faced by IndiGo's passengers over the last few days due to operational disruptions, the government plans to take strict action to set an example.

Also Read | IndiGo Flights Cancellation LIVE: Delhi, Bengaluru airports see more disruptions

The minister stated that if the authorities identify any non-compliance or non-adherence in this matter, they will take strict action to set an example in the aviation industry.

“Passengers faced a lot of difficulty, and we do not take this situation lightly. An inquiry is underway, and we will take very strict action, not only for this case but as an example. Any miscompliance or non-adherence by any person, entity, organisation, or operator in civil aviation will attract very strict action to set an industry-wide example,” said Civil Aviation Minister Ram Mohan Naidu.

What's behind the IndiGo crisis?

IndiGo is facing significant challenges and flight operational disruptions due to the recently implemented updated crew rostering norms. This has resulted in delays and several flight cancellations for the airline operator.

Also Read | IndiGo cancellations leave Smart India Hackathon 2025 participants in tears

Naidu stated that the crisis unfolded due to issues with the company's crew rostering and internal planning systems.

He reiterated that IndiGo was supposed to manage its crew rosters through its day-to-day operations to prevent such a massive disruption.

“The IndiGo crisis occurred due to problems in its crew rostering and internal planning systems. IndiGo was supposed to manage crew rosters through its day-to-day operations,” he informed Parliament.

Naidu's statement to parliament comes as IndiGo deals with a shortage of pilots and its failure to implement the new FDTL rules. Monday marked the seventh consecutive day of massive disruption in the Indian aviation sector due to the IndiGo meltdown.

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