IRCTC Down: Indian Railways e-ticketing service Indian Railway Catering and Tourism Corporation (IRCTC) mobile app and website are down.
On the official website irctc.co.in, a message reads:
"DOWNTIME MESSAGE
Due to scheduled maintenance, the e-ticketing service will be unavailable for the next one hour. Please try again later.
For cancellations or to file a TDR, kindly contact customer care at:
Phone: 14646, 0755-6610661, 0755-4090600
Email: etickets@irctc.co.in"
Indian Railway Catering and Tourism Corporation (IRCTC) is a public sector undertaking that provides ticketing, catering, and tourism services for the state-owned Indian Railways.
Indian Railways is reportedly set to launch its "super app" by December, according to ET report. This all-in-one platform will enable passengers to access a range of services, including ticket bookings, platform pass purchases, and train tracking, all from a single app.
Developed by the Centre for Railway Information Systems (CRIS), the app will integrate with IRCTC's existing systems to provide a seamless user experience.
As per Downdetector, around 50% users are not able to access the website and 40% and 10% users are not able to operate the app and book tickets respectively. The cause of the outage was ‘maintenance activity’.
However, reports indicate it began around 10 AM and caused difficulties for users attempting to access the IRCTC platform.
Passengers reported issues such as: Inability to log in or access accounts, errors while searching for train schedules or fares, difficulties completing ticket booking transactions.
Users also took to X (formerly know as Twitter) to report the issue. Here are some of the posts shared on the platform:
‘@IRCTCofficial great! Now website is completely down for a long time!’
‘@IRCTCofficial @AshwiniVaishnaw @WesternRly It’s 10:14 and the website http://irctc.co.in is not loading since 9:55, is this is a planned activity?’
‘From Past 3 Days App Is not Working Poor Maintenance @IRCTCofficial Please Resolve ASAP’
In a first, IRCTC will set up a tent city at Prayagraj in Uttar Pradesh for the Kumbh Mela, a Hindu religious congregation held once in 12 years, beginning next month.
A total of 400 tents will be set up in the "Mahakumbha Gram", said Gaurav Jha, group general manager of IRCTC's western region.
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