Home / News / India /  Karnataka orders Ola, Uber, Rapido to stop auto services in 3 days after overcharging passengers

The Karnataka Transport Department on 6 September issued a notice to stop Ola, Uber and Rapido autos in Bengaluru in the next three days. The notice comes after commuters registered complaints with the transport department stating that Ola, Uber charges 100 even for a distance below 2 kilometres. 

Currently, the minimum auto fare for the first 2 km is fixed at 30, after which every kilometre is charged 15.

Ride-hailing companies have to stop their auto services at the earliest and also not to charge passengers in taxis more than the fare prescribed by the government. The department also warned of legal action if they fail to comply with the order, ET Now has reported citing department’s notice.

The Transport commissioner THM Kumar has said that the licence has been granted to the aggregators to run only taxis and not autos as per the Karnataka On-Demand Transportation Technology Aggregators Rules, 2016.

“Taxis means a motor cab having a seating capacity not exceeding six passengers, excluding the driver," Kumar said as reported by a TOI.

If autos are being run which means the aggregators are doing violation of the regulations. 

L Hemanth Kumar, additional commissioner for transport and secretary, State Transport Authority, said, “They are not supposed to run autorickshaws with a cab-aggregator licence. Aggregator rules are only for cabs. We’ve asked them to stop autorickshaw services through the app and submit a report."

On 6 October, Bengaluru South MP Tejasvi Surya highlighted the issue and asked CM and Minister for Transport to take necessary action. In a tweet, he wrote, “Auto rickshaw are backbone of first & last-mile connectivity in Bengaluru. We received many complaints recently regarding tech aggregators charging 100 as minimum charge against the fixed limit of 30. Requested CM Sri @BSBommai & Sri @sriramulubjp to take necessary action."

As per TOI report, the auto unions in the city are also in the process of launching their own mobile app called Namma Yatri. Autorickshaw Drivers Union will launch the app on 1 November in partnership with Beckn Foundation.  

“Our union plans to launch the Namma Yatri app from November 1. We’ll follow the government-fixed fare and collect an additional 10 as pick-up charges. We also plan to launch a flat 40 fare in 2km radius between Metro stations and residence/office," ARDU president D Rudramurthy told the publication.

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